Our Customers Keep Asking Us
Here’s a curated list of frequently asked questions we’ve been getting from customers.
BestQuote helps you compare and buy insurance from every major insurance company.
www.mybestquote.com is a price comparison website operated by BestQuote Limited. BestQuote is convenient, free, and provides a great money saving opportunity to all its customers.
No, BestQuote is not an insurance company. BestQuote Limited provides technology, marketing and sales services and partners with leading insurance companies to help customers make the best choice for insurance.
BestQuote Limited is licensed by the National Insurance Commission (NIC) as a corporate agent of Marine & General Insurance Brokers.
You can compare prices and benefits of insurance products online. Simply select your preferred insurance product, complete the form, click on “Get BestQuote” and the relevant insurance products will be shown to you in ascending order by price.
To buy insurance:
- Click the “Buy Now” button at the bottom of a policy
- Check the policy details then enter the required information
- Choose a payment method and you will be redirected to complete payment for your selected method.
When you have completed your purchase, you will be redirected back to mybestquote.com. The policy documents for your chosen insurance product will be made available to you.
Currently, BestQuote allows you to pay for your insurance product by mobile money (MTN, Airtel), or by card (Visa/MasterCard).
Comparing and purchasing products on BestQuote is 100% free and very easy.
Data security is a matter of great importance to us. Therefore, BestQuote is registered with the Data Protection Agency. We use SSL encryption for our entire website and protect our systems with state of the art technology against unauthorized access.
BestQuote is headquartered in 2 Johnson Sirleaf Rd, Accra, Ghana.
To change your personal details securely:
- Click on “Login” at the top of the page Login using your email address / phone number and password
- Click on your name at the top of the page
- Select “Account Settings”
- Edit the relevant fields
- Click “Save” Your details will now be updated.
Please note that changes will not affect purchased products. Saved searches will automatically become void and you will need to input your details again to obtain new quotes based on your updated information.
To request a password reset link:
- Click on “Login” at the top of the page Login using your email address and password
- Click on the “Forgot your password?” link underneath the space for your password
- You’ll be asked to enter your email address and date of birth. Do this and then click “Continue”
- Edit the relevant fields
- Click “Save” Your details will now be updated.
We will send you a link to a page where you can reset your password. Once this has been done, you’ll be redirected to a page where you can sign in to your account.
To change your password securely:
- Click on “Login” at the top of the page Login using your email address and password
- Sign in using your existing password
- Select "Account Settings" from the navigation dropdown
- Select "Add new password"
- Enter your new password and enter it again to confirm
- Click "Save Changes"
- Your details will now be updated.
Travel Insurance on BestQuote
Some frequently asked questions on Travel Insurance Policies
Travel insurance is an important step when you’re planning for a vacation or a business trip. Travel insurance may be a requirement to apply for certain visas in Ghana. A travel insurance policy can protect you from a variety of unexpected circumstances while you’re travelling.
Travel insurance policy documents will be sent to you by email, to the email address you provided.
You can reprint copies of your travel insurance policy documents from your account. Click the 'Sign in' button at the top of the page Sign in using your email address & password Select “Active Policies” Select the applicable policy Click “Print”
Car Insurance on BestQuote
Some frequently asked questions on Car Insurance Policies
It is required by law to do so. Secondly, you get covered and compensated for all injuries and damages to your vehicle as well as that for third parties.
There are three types of car insurance; Third Party car insurance, Third Party Fire and Theft car insurance and Comprehensive car insurance. Third Party car insurance indemnifies you against death or bodily injury to any third parties, and/or damage to property belonging to third parties Third Party Fire and Theft is an extension of the Third Party Cover, and provides indemnity for loss of or damage to your vehicle occasioned by Fire or Theft Comprehensive car insurance cushions you against all of the risks described above, in addition to all other accidental damages to your vehicle.
TPPD stands for Third Party Property Damage. TPPD provides cover to pay for damages that your vehicles causes to another person's property. The minimum limit for third party property damage at present is GH¢2,000. However this can be increased at your request.
You can send a request for a claim on your car insurance policy purchased on BestQuote. The request will be forwarded to the insurance company and the claim will be fulfilled by the insurance company if the request is valid.
The details of the purchased policy will be sent to the respective insurance company. The insurance company will enter the details of the policy into the Car Insurance Database and issue an electronic sticker which will be sent to you via your email as soon as possible.
Home Insurance on BestQuote
Some frequently asked questions on Home Insurance Policies
Home insurance covers losses and damages to an individual's residence or commercial building(s), along with their furnishings and other assets. Home insurance also provides liability coverage against accidents in the home or in the commercial building.
There are two types of home insurance; homeowner's insurance and insurance for commercial building(s).
In Ghana the Insurance Act 2006, Act 724 requires that all commercial buildings and those under construction are insured with an insurance company against the hazards of collapse, fire, earthquake, storm and flood, and an insurance policy issued for it. However, homeowner's insurance is not mandatory.
It depends on the value of the building's physical structure and the value of all the assets contained in it. The value of the building and its assets becomes the sum insured.
After purchasing a home insurance policy on mybestquote.com, a vetting officer from the insurance company will assess and evaluate your building and its assets before an official policy is issued to you from the insurance company. This process will be completed in 48 hours.
You can send a request to make a claim on your home insurance policy on mybestquote.com. The request will be sent to the insurance company and the claim will be fulfilled if it is deemed to be valid.